Airtel Mobile Services
Non issuance of payment receipt

Airtel offices have refused to give receipt against payments deposited at their counter. Even if the payment is given in cash, no receipt is given. Customers have no proof with them if they have paid cash payment. Counter staff may not register payment having received against your bill and you need to prove if you have paid any cash to counter staff. Since you are not given any receipt, you cannot claim re-imbursement from your office for having paid your bills.

This is creating lots of inconvienece to all clients by snatching their basic rights to get receipt against their payments. This is also creating opportunity for Airtel counter staff to eat away cash received from clients and deny later or adjust against payment of someone known to them. Lots of scope for corruption. All Airtel customers must be aware of this chaos and think it over to continue with Airtel or switchover to other service providers!!!

Company: Airtel Mobile Services
Country: India

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