Airtel/Mobile Services
Harassment for payment

Dear Sir,

I have taken 2 new connections from Airtel: 9871070515 & 9910003963 after surrendering my 4 year old connection 9871894069. When i discontinued the old connection I myself called up 121, got the amount outstanding & paid the same.

Sometime after, outgoing from my new Airtel nos (9871070515 & 9910003963) were blocked saying that I have not cleared my dues on my surrendered connection. I ask for the last bill which I had not received as I had discontinued, but it was never given to me. I start getting payment reminder calls at least 4 times a day on both nos. Both my outgoings are blocked & Airtel holds me to ransom as I'm still on Airtel. So I put in a disconnection request for these two nos.

I get a call from the retention department, the person clarifies that I have no dues left & says that I shall receive an apology letter from Airtel within 7 days for harassing me for payment & requests me to retain the connections. I comply & retain the connections.

Recently, when I'm on roaming, outgoing is being blocked on my 9910003963, saying that Airtel does not have all my documents, whereas I have submitted all documents to ClassicJMD guys who came to give me the connection. Outgoing starts once after 3 days???

Secondly, now I receive a legal notice from Airtel, once again, asking for Rs. 405 for the discontinued connection 9871894069.

I believe, Airtel will continue to harass me in this fashion if I stay on Airtel services, hence, I want both my current connections to be discontinued, I don't want to use Airtel services.

Thanks,

Anupam Bhoumick

9711210515

Company: Airtel/Mobile Services
Country: India

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