Airtel mobile servise provider
Deduction of money without permission

Hello i am Airtel prepaid customer (No.9890828328). On last sunday dtd.27 Jan08 at abt 4 pm i got sms from company.after that at abt 6 pm i got a message that "you have been debited Rs.30/- for your last VAS downloading" Thus Rs.30/- debited from my balance. Then at abt 7.45 pm i called to the customer care abt my problem. They registred my complaint (No.2012722725400) and ask me to call after 48 hours. So on monday dtd 28 jan 08 at abt 8 pm i again contact to the customer care. They said that something marathi..activated on your account. However i deleted the sms without any action immediately. Then without customer's permission/agreement how company is doing this unfair business practice? One more thing this is not the first time to deduct money. Four months ago in sept.07 also Airtel done this shameful job.

So plz take strict action against.

Company: Airtel mobile servise provider
Country: India

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