Airtel Mobility
TELEMARKETING SMS FROM AIRTEL ITSELF

Dear Team,

I am Postpaid Customer with AIRTEL Mobility since 28th Oct and inspite i have already registered for DND on 31st Oct i am getting Promo SMSs on daily basis since 16th Jan.2009.

The height was then when from 16th Jan i started receiving SMS from 543210 (SANTA BANTA JOKES). Team i want to bring your concern that inspite i have not registered for SANTA & BANTA JOKES then also i am receiving on daily basis from 16th Jan, 09 onwards.

I called 121 and tried to share my problem, but then even they were not able to help because from SYSTEM this service of SMS is not activated, so even they were helpless.

So finally on 20th Jan, 09 i talked to Ms. Prachi at 1500 hours and i was told that she will escalate the issue to Technical Team and within 24 hours this service will be stopped but then again on 21st Jan, 09 i received the SMS.Then finally i talked to Retention Dept (Mr. Nihar Ranjan Das);he said that it might be possible that my SIM Card might have some problem so he guided me to visit nearest ARC so that my problem can be resolve;so i visited ARC Kalyani Nagar (Pune) on 21st Jan, 09 at 1630 hours and met Centre Manager Mr. Amol (919860048593) but then he tried his level best but then he couldn't stop this SMS.

One more thing i would quote abt Mr. Amol that he was very cooperative and personally was in touch with me;informing abt the improvement.

With Regards

Abhinav Anand

919860304504

Company: Airtel Mobility
Country: India

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