Airtel phone services
De-activation of no

I am not at all satisfied with your services, therefore i had called your executive on 121 and asked them to de-activate my account from 1st December my postpaid billing cycle is 3rd of each month. I was being informed that i have first pay my bill for november and thereafter from 1st December my no would be deactivated. i paid my bill. Thereafter on 8 January I receive a fresh bill of Rs. 400 for the month of December which also probably includes so called late fees. This is ridiculous. I visted your customer care centre at fort, mumbai and they say they do not have any such request lodged with them, whereas they had received a call from my no stating that i had not received my bill on 4 Dec. 2008. I am not liable to make any further payments to airtel, therefore i request you to look into the matter, if any further neglect is seen on your part, then you will be liable for legal consequences solely at your risk as to costs and consequences, which please note.

Indira Ghosh Saha

Company: Airtel phone services
Country: India

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