Airtel Postpaid
Online bill payment and customer service sucks!!!

Airtel online bill payment as well as customer service sucks big time...

I had paid my postpaid bill online thru credit card. I did not print/save my transaction ID.

My credit card statement reflects the bill payment. Also, I get a email from my credit card bank confirming the transaction.

After few days I start getting msgs from airtel saying my bill is overdue... blah blah blah...

I speak to customer care... they dont bother to understand me or extend any further help.

I keep getting msgs for payment of the bill. Frustrating... and since I am on roaming... I also have to pay for calling customer care...

Things start getting worse... airtel billing department starts calling me about my unpaid bill. what the fuck! forget about the bill payment made on time... I have to bear the cost of incoming calls from airtel themself... such a crap customer service...

I am definitely switching to vodafone... dont know if vodafone service is good... but I have to teach airtel a lesson by just throwing their sim card on their fuckin face!

Company: Airtel Postpaid
Country: India

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