Airtel (post paid)
Regarding payment for non-usuage

Dear Sir,

My wife Mrs Kalyani has taken postpaid Airtel number 9004671149. We have used it for 2 months and asked for its disconnection on 28/04. At that time bill was Rs 610.00. We have asked Panvel airtel office to adjust Rs 500/- that has been paid as an advance and paid Rs 110/-. Their have agreed for the same.

Again, I received a bill on 3/6/09 asking me to pay 628.89. I had been to Airtel office Panvel and asked about it. They were saying that your conection is temporarliy disconnected and you need to pay it. After arguments, they have inform that I have to pay Rs 500/- and later my advance will be posted by cheque. I have paid Rs 500/- (Transaction id: 662873687)

My question to you is

The same thing could have been told on 28/4/09. So that they is no need to receive any airtel bills!

We expect Constumer friendly service from Airtel but not in this way.

Company: Airtel (post paid)
Country: India

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