Airtel Postpaid
Even after paying the bill my outgoing is barred

Hello,

This is Santosh Prabhu, I have got a Postpaid number 9665040426, for which i had a due of 1835/-, and i was called from customer care executive and was advised to make the payment within 2 days on 1st of July. So made the Payment of 1800/- at airtel franchise ay Valabhnagar and have got the Receipt number as well.

Then on 2nd July midnight 12, my Outgoing has been barred. If i call upto airtel customer care and inform them about this. they are telling me to wait until 22nd July and hanging up the call. This happened on 2 occasions. so i have informed the second advisor i spoke to that if the service is not restored in 30 mins i will not make the Payment of the remaining amount due. I have an emergency situation in bangalore for which i need to make a call and if this is the attitude showed by airtel then my attitude tells me not to make the payment. If required will go to court but will not make the payment.

Regards

Santosh

Company: Airtel Postpaid
Country: India

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