Airtel Postpaid
Cheating & levying extra charges

Respected sir,

I activated Airtel's unlimited internet plan by payin 800/ month rental on 15th of july. I was earlierly using 99/ month plan in which i was getting monthly 50 mb free for surfing and downloading. After being setisfied with their speed i called customer care to shift me on monthly unlimited plan for which they gave me *567# no on which i cann call & activated the service. I activated the service the same way & after 2 days i.e. on 17th july, i found that my un billed amount shoot up by whooping 2000rs. Seeing that i called up customer care personnel than they are informing me that u cannot activate unlimited plan before deactivating 99rs/month plan and so my unlimited plan has not been activated & i have been charged for all the downloads on the based of some 20paise/50 kb. Please help as i have confirmation from their side that they activated my service. They are not willing to deduct the extra charge levyed on me.

Thanking You in anticipation.

Company: Airtel Postpaid
Country: India

  <     >