Airtel Postpaid
Wrong billing & tarrif plan
- 08-28-2009
- 97
Hello,
I have taken the Airtel Sim (9987510234) on this month of 10th (10/08). While taking the sim i have informed the Airtel gallery person that please activate the Special 5 Airtel offer of 2 Airtel STD nos. And i have given the the 2 STD no's to him. But he havn't done yet. And after 1 week i got the message to pay the unbilled amount of Rs.1400, and i paid it. Latter again i informed the Airtel gallery person to Activate the Special 5 Airtel offer of 2 Airtel STD nos & STD package. But no action from him. And even i informed the costumer care persons for nearly 10 times to activate it 7 arised a compalint on it. All the time they used to say we will activate it, but to my surprise no action from anyone. Now i got the message saying that your unbilled amount is Rs.2900 & if u don't pay in 6 hours ur outgoing calls will be deactivated & they have done it. Is it my fault...? Now i want my sim to activate all my outgoing 7 incomming calls as well as activate the Airtel special 5 offer along with STD offer.
Its fault from ur side & u r making the customers to suffer. Please my only request you guys to please feel responsible and respect the customers...
Company: Airtel Postpaid
Country: India