Airtel Postpaid
UNSATISFIED WITH THE BEHAVIOR AIRTEL CUSTOMER CARE EXECUTIVE
- 09-18-2009
- 228
TO AIRTEL,
IM B.NARESH KUMAR, MY AIRTEL MOBILE NUMBER IS
9177777323. TO KNOW ABOUT MY CALL BARING POSITION, I HAVE CALL TO YOUR
CUSTOMER CARE ON 18, SEP, 09 AT 11P.M. I HAVE CONNECTED TO YOUR
EXECUTIVE. REFERENCE NUMBER IS F557078969. HE DID NOT GIVE ME ANY
CLEAR INFORMATION ABOUT MY DOUBT. JUST HE WAS SAID THE WORDS " PAY THE
BILL IMMEDIATELY BY TOMMOROW EVENING". BETWEEN THE DICCUSSION, HE
DISCONNECTED THE CALL.
WHAT IS THE VALUE YOU ARE GIVING TO THE
CUSTOMERS. IS THIS THE WAY TO TREAT US? FOR THE LAST 6 YEARS I HAVE
USING AIRTEL SERVICES. I HAVE BEEN UNSATISFIED WITH YOUR CUSTOMER CARE
SERVICES FOR THE LAST 4 MONTHS. 2 MONTHS BACK YOUR CUSTOMER CARE
EXECUTIVE IS UNABLE SOLVE MY INTERNET BROWSING PROBLEM. LATER I HAVE
CALLED SAMSUNG AIRTEL CUSTOMER CARE AND I SOLVED MY PROBLEM.
COMPETATION IS GROWING DAY BY DAY. EVERY NETWORK
IS OFFERING SO MANY OFFERS. IF YOU CONTINUE TO GIVE UNSATISFIED
SERVICES, NOT ONLY ME SOME OF THE UNSATISFIED CUSTOMERS WONT STICK TO
YOUR NETWORK.
PLEASE TAKE ACTION ON YOUR EXECUTIVE WHO SPOKE WITH ME.
DO THE NEEDFUL
THANKING U.
Company: Airtel Postpaid
Country: India