Airtel Postpaid
No services & bad coustmer care

I bought a postpaid naumber (9717900744) on 10 august. i sent a message regarding activation of special five plan and inquired to cousmer care about the activation they told me its activeted the number i included in the plan was hyderbad number. I bought the airtel number just for the sake of special five plan . but when i got the bill it was calculated @ 1 rupee/min instead of @50 paise/min. I told them that i will not pay until airtel won't calculate the bill acording to special five plan. I stopped using the number but still i get the bills and calls from the cousmer care. I still say what i said earlier but they dont do anything but in last few days they starting using abusive language and they also threatened me too many time . on 18/11/09 i got a call from cousmer care number (40662035) from a lady she just started saying things i cant even mention. But is this the way airtel is giving training to their employees and if Mr Bhupinder Narula is still operations head i would like to ask him is this the way they are representing their compony by not giving the services and dealing in bad manner with coustmers. i would like to report this matter and if possible would like to forward this to the head of operations, AIRTEL in delhi.

Company: Airtel Postpaid
Country: India

  <     >