Airtel Postpaid
Irregularity in Safe custody

Mobile Number – 9860459730

Name – Rahul Karan

Date of Safe custody – 07-06

Request for activation – 30-08

Request number – 444420

Local Airtel customer center – Shree Balaji Communication, Kalyani Nagar, Pune

I am using Airtel services for 3 years and eventually, to my misery, made it a primary number.

Hope the concerned is aware about the importance of a primary number for business relations and work.

Recently, I had to keep my number in safe custody, due to some travel plans.

After my return, when I am trying activate the number again, its 12 days and all my efforts are in vain.

I had been following up with local representative centre everyday more than once on phone and even personal visits.

It was a very pathetic experience, with representatives misguiding by saying, it’s activated and retry. After 7 days of request, 0n 6th September, your representatives are mentioning about some irregularity in your system and to rectify it, you need time.

Still on 10th September, there is no results and my work is getting affected badly, with inability to receive my important business call.

The ultimate solution could be to move out of Airtel services, but then what’s the use of paying Rs. 300 for safe custody.

If any recipient, understands the criticality of situation, then expect actions ASAP both for my case as well your system.

Company: Airtel Postpaid
Country: India

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