Airtel Post Paid
Wrong cancellation of sim card

Please refer to my mobile no. 9935590380 under Sachin Plan with advance rental upto Feb. 2. On April 14 I went to seek advice from your office at civil lines, Allahabad (now in-front of Patrika press) as I was going abroad on visitors Visa. I was advised to make advance payment of RS. 500=00 to meet payments of future bills which was duly complied by me. On my return on Oct.. 14 I went to the above mentioned office and was told that my Sim has been cancelled and all advances forfeited. When I asked for details of expenditure I was very rudely that it will not be given to me. On my enquiry about the address of superior officer, I was bluntly told she was the boss. The reason for the rude behavior of the lady may be due to hindrance produced by me in their festive party going on at that time. Earlier on April14 I was told that the company has picked me a favorite customer and that I can have another Sim on nominal monthly charges which I fortunately refused. I feel cheated, ill-advised and humiliated by your staff. I request you to look into my case as service charges were paid in advance and I followed the advice given to me by your staff (by depositing RS.500/ in advance) and restore my Sim.

Prof. Naresh Chandra

Allahabad

Company: Airtel Post Paid
Country: India

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