Airtel Postpaid Card
Billing Descrepency

Hi,

I took an Airtel Corporate Connection in Feb. i paid Rs 250 as security deposit for which i was told that it will be adjusted in third month's bill. My third bill was generated on 18th may and i cannot find a single paise discount on the bill.

Also i was told i will get some discounts for STD calls and free SMS which was not done on my 2 month's bill. after calling to CC many times and escalating to zonal manager, i got some waver for RS 26 for my local SMS charges.

Can someone tell me the escalation points of airtel so that i can escalate it to further levels and force them to provide the service which we are paying for.

Regards,

Firoz

9766542021.

Company: Airtel Postpaid Card
Country: India

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