Airtel/Postpaid connection
Not change the my rental plan from last two months

Dear sir,

i request to airtel customer care from last 45 days for change my rental plan from 299 to 444 cug.

but they are not listening.

customer care suggest me at 4th of oct, give the written complain at any airtel shoppe. i went at sarita vihar airtel shopee but they do not recieved that request.

after that i faxed that request at airtel customer care fax and mail also to them at 5th of oct.

then they give me a complaint/request no.775603803.

and a call from customer care that your plan has benn changed at 3rd of nov.

at 5th of nov i call to customer care than they did not change my plan.

i call to 198 but they give not proper reply and i call to that nodal officer 09818334865. but that no. is too much busy.

so please help me.

sanjeev yadav

Company: Airtel/Postpaid connection
Country: India

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