Airtel Post paid connection
Network Problem

I am facing severe network problem at my place of residence. All the airtel postpaid connections are not working properly inside my house. We are not able to make/receive any calls. This problem is only present indoors since I am able to use my mobile as soon as I step out of my house.

This problem is present since a week now. I registered a complaint with airtel on saturday. I was told the problem will be resolved within 24 hours. But there was no update even after the said time period elapsed. I again called on sunday. This time I was told that their engineer will visit my premises on monday by 12 noon. But again no action was taken. I called the customer care centre for the third time. This time I was told to register a fresh complaint. I was also advised to change my handset and SIM card. This seems a very absurd advise since the problem has nothing to do with the handset. Everyone with an airtel connection is facing the same issues at my residence. Also the prooblem is present only inside my house. So it is clearly a case of network coverage issues.

I have faced severe harassment at the hands of airtel. Till now there is no assurance from their side that this issue will be resolved.

Company: Airtel Post paid connection
Country: India

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