Airtel Post paid connection
Extra Charges

On 2/7/09 i got so many sms of downloading games from some site... i call to customer care.. a girl replied me " sir! it may be some system error, u will be not charge for it...". Now i got bill of last month and i get charged Rs. 1627 for downloading games... i again call to customer care... now they are saying "these charges are ok, there was no system problem, u have downloaded the games and you have to pay this amount of Rs.1627 along the other charges of the month."

Now at this stage i feel cheated .. i have no clue what to do... my one friend suggested to log complain in consumer forum... so i did... Plz help me...

Company: Airtel Post paid connection
Country: India

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