Airtel postpaid mobile
Worst customer care

Recently Airtel has introduced paper less acknowledgment, where they send SMS confirmation of payment. This system never worked for me. As on date I haven't received any confirmation of may payments, I made via credit cards.

My outgoing calls were barred due to the negligence of Airtel outlet executives. Airtel proved theirs as the worst customer care service even after provision of all credit card statement and reference details of the payment to Airtel nodal officer and appellate officers.

If you consider the value of your time and business do insist on a receipt for your payments. Other wise you would end up in wasting your precious time to update the details to 121 & other useless authorities of Airtel.

Company: Airtel postpaid mobile
Country: India

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