Airtel postpain plan
Wrong Plan

Sir,

I, Sunil Kalamkar, was using Airtel prepaid service three months ago. A Airtel executive, Mr. Aniruddha Dahane came to me and asked to convert my prepaid to postpain in their "Padmashali" plan, which has 1500 min Airtel-to-Airtel free talktime, Rs. 150 rent, and Rs. 0.75 local outgoing. Because I have in my family large number of Airtel users, I agreed for this plan and with the fee of Rs.150, I changed it to postpai, but since then I have not got the above-mentioned plan as of yet.

When I called the executive, he replied me that after first bill, it would be changed to the plan, I waited for two months and paid two bills thereafter. I was repeatedly keep calling Mr. Dahane for the same, and a week ago, I got a call from Mr. Rakesh Gjimwar who I was told is the Manager of Mr. Dahane, that if I would pay the current month bill of Rs. 250, even if the month was not completed, my Retail Plan will change to "Padmashali." I paid the bill immediately on May 29, but my plan is yet not changed.

I want to file the complaint against Mr. Aniruddha Dahane and Mr. Rakesh Gajimwar.

Looking forward for your reply.

Thank you

Sunil Kalamkar

Ph. #: 9860672200

Company: Airtel postpain plan
Country: India

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