Airtel Prepaid
Not recharged

Respected sir/ madam

My cell number is 9967158237

Yesterday i had recharged my prepaid cell number using your website (Mcheck).

I used my hdfc master card.

That was a great blunder i suppose.

My cell phone did not get recharged.

But my credit card is charged.

I enquired my bankers.

My transaction id for RS500 recharge=051815

for Rs100 recharge=018941

When i told my bankers they told me to contact you.

When i enquired airtel, customer care (???) they tell, go and meet the hdfc credit card section.

No body either on your side nor on their side is willing to take the responsibility.

Because it is SOMEBODY ELSE MONEY AND NOT YOURS.

With no hope i have sent my transaction id s and Hope my cell is recharged. for rs 600/-

The customer care person of airtel is telling me to go meet the nearest airtel centre.

If that has been possible for me... i would not have used online transaction throught your website. right?

A great website! a great cell phone!

Thanks! for all the service (?) rendered.

S Vijaya Saradha

(Mrs Suresh Goplakrishnan)

Company: Airtel Prepaid
Country: India

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