Airtel - prepaid
Hello Tune

There was a call from airtel requesting that if your phone number has been selected for Hello Tunes, I clearly told the calling guy I don't want Hello Tune to be activated Instead I asked him to look in to the date of expiry of the connection because when I took the connection, it's lifetime free and expiry date was 2021 and now it is showing 2011. He said I will look in to it and get back to you. To my surprise, today I received 2 message saying your Hello Tune has been activated and they deducted Rs. 30 towards activation and Rs. 15 towards song. They set the song of their choice. Immediately after receipt of SMS I called customer care, they told me they can not reverse the deducted amount. THIS IS TOTALLY A CHEATING...

I told the customer care since you have deducted charges for a month, continue the Hello Tune for 1 month and then automatically stop. she said I did the setting in system so it will automatically stop after 1 month and not a single paisa will be deducted from the balance.

Hope Airtel will keep their promise.

Company: Airtel - prepaid
Country: India

  <     >