Airtel Prepaid
Balance Reduction to zero while International Roaming

I am an Airtel Prepaid customer since last six months. I have two more sim cards also. Altogether I recharge my sim cards more thar 3500 Rs per month. My job is like that I work 28 days On and 28 days off in West Africa. Every time I bring my Airtel mobile with me with a balance not much less than 300 Rupees. This time also I was doing the same. Just after reaching Angola I send one sms to India. That time my balance was something like 298 Rupees. I receive one message saying that they deduct 15 Rs for the sms. After some time I try to send one more sms. But I couldn't send it bcos I found my balance as low as 0.23. I don't know how it happened. you are responsible to find a solution for this. I need my Full balance back as soon as possible.

Thanks for your co operation

Company: Airtel Prepaid
Country: India

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