Airtel Prepaid
Validity

Dear sir,

I would like to informed you, that i am using mobile no. 9818759486 from many yeare with prepaid scheme.

On 09/04 when my phone was not working due to validity expires. Then i received many msgs. from airtel that Dial *123# (free) for validity & 12131 (free) for best offer also received the computerised calls.

On 09/04 i called four times on 12131 for my best offers then they asked 2 OPETIONS as like here under.

OPETION 1

IF YOU CHARGE YOUR CARD BY RS. 99.00 THEN RS. 10.00 WILL BE CREDIT IN YOUR A/C & ALSO CREDIT THE LIFE TIME VALIDITY.

OPETION 2

IF YOU CHARGE YOUR CARD BY RS 502.00 THEN YOU GET RS. 446-00 AS TALK TIME & ALSO GET THE LIFE TIME VALIDITY.

after my confirmation on phone before recharge i had my log

on 12131 on 9/4

first call at 5:31 PM

second call at 5:33 PM

thired call at 10:10 PM

fourth call at 10:12 PM

fifth call again 10:12 PM

sixth call at 10:13 PM

AFTER SIX CALLS CONFIRMATION I RECHARGED MY CARD BY RS. 502.00 AT 10:17 pm ON SAME DAY 09/04.

I got my balance credit immd. but still i dont have the validity.

after so many calls on 121 coustmer care they never reply me even one time i really helpless now.

I had all the recordinds with coustmer care 121 they promise me to credit the validity, but still I am faceing so many problems & not get the validity.

I request you to please help us & credit my life time validity asap.

Still wait for your prompt reply.

Thanks & Best Regards,

Varun ahuja

9818759486

Company: Airtel Prepaid
Country: India

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