Airtel Prepaid
Commenced facility not given

Dear Sir,

I have airtel prepaid connection and number is 9766152428.I buy this number 0ne year ago in friends pack scheme.in this pack it is facility that you can join any group of airtel pack minimum 2 and maximum 5 members allowed and you got 1o paisa calling rate.but i unable to join any group of friends pack. I contancted many times to customer care for this compliant but they are not responded me. on 10th may i reapetedly call to customer care for this compliant there executive said me that they will solve my problem in 3 working days and they will call me afte that.before that they will said me that you have no sufficient balance in your account hence recharge you account with minimum 30 rs.hence i recharged my account with 50 rs.then after i called once again to customer care but their executive now told me that we offer you another facility but when i asked about my comlaint status they said your problemis not solved yet. When i said that I am now going to compaint against you they said "jo apako accha lge woh kijiye. This way to talk to customer creates very harsh and bad goodwill to comany.but they are unable to understand theses things.my compaint number is 0512552813 dt 10th May.please give me favour.

Company: Airtel Prepaid
Country: India

  <     >