Airtel Prepaid
Validity

Sir,

i have a prepaid connection 9910227123. i got a sms on 31st Aug stating 3 month validity for just Rs.202 and talk time of Rs.65. I sucssessfully recharged my moblie for Rs.202 .My validity externds for only one month and on 27th sep, 07 i got a sms stating that my validity expires on 30th sep, 07 so i registerd a complain for the same on 28th sep, 07 and my complain no. was 0928017888 and i was told that my 2 months validity will be credited to my account within 42 hrs.. but there was no help from the customer care side.. After that i registered a number a complains but all in vain.. i even had a talk 2 three of the floor managers Mr. SUMIT, Mr. Vijay and Mr. Sidharth. they all were satisfied with my comliant and promiced me to wait till 42 hrs.. but nothing hapened.. i m very much dissapointed with this type of attitude.. i was told that customer is ohkla pahse 1 industrial area...

kindly take my complain seriosly and solve my problem as soon as possible

regards

your customer

vishal jain

Company: Airtel Prepaid
Country: India

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