Airtel Prepaid
Activation Of Sim Card
- 06-24-2009
- 300
A mobile no. waiting for activation.
Dear Sir,
I have taken a Airtel connection on 07.06.2009. Details of which are:-
Mobile No. : 919685327172
SIM No. : 8991930300209043778H3
Name: Kamlesh Kumar Sahu
After more than 2 weeks, my Airtel SIM is not activated by your customer care. I have contacted with the person accountable for Jagdalpur (Chhattisgarh) region, M/s Sajawat as well as Airtel Raipur (Chhattisgarh) Zonal Head, Mr. Mehfuz Ali. I was being disappointed by the way they talked to me and their concern over taking necessary steps to solve the matter.
I want to know that what is my fault and why your local people not cooperating me?
The Biggest problem is that they are saying AV-(address verification negative) problem.
Sir I want to take my address proof into your notice that, my residential address proof is being issued by Central Govt Organization under Ministry of Defence.
After having discussion with your Person in Jagdalpur I also have given another set of address verification as well as identity proof.
As You Might be knowing as I am a Defence Person (Class-I Gaztted), Cellphone activation is of how much importance to me to handle various issues.
I was forced to take this action because of Lack of Cooperation by you people.
Kindly enquire in this matter and take appropriate action and fix a responsibility and accountability to that person who involved in this whole episode and inform me accordingly
awaiting your quick and positive response.
Kamlesh kumar Sahu
Scientist
Ministry Of Defence
Govt. Of India
Company: Airtel Prepaid
Country: India