Airtel(prepaid)
Airtel is the biggest thief of the world

Myself Omendra Bansla. I am using Airtel Prepaid connection of NCR. My number is 9910441725.I am living at Ghaziabad (UP). I purchaged it on 12th NOV. I have remembered that I did not get activate any type of service. But on 30th nov. 2007 airtel sends a massage."Dear Customer, your monthly subscription to missed call alert service has been renewed. Monthly rental of Rs. 25/- has been charged. To unsubscribed. dial *135*1#". When I called to airtel customer care they told me that this service was activated ob your request. I asked when it was activated. He told that it was on 30th Nov. I asked him that how long this service is activated on my number. He told that it was activated on 30th Nov. I asked that what massage comes after activation. He told that service has been activated. I told him but my massage is that service has been renewed. This means service is already activated. But there is no service was activated on my number before 30th Nov. This service was activated by airtel without my knowledge and stole my money from my account. My balance was 125.76 before activation of this service. I have called many times to customer care but they did not give my money. they registered my complaint on 6th Dec and told me to call again after 24 hours. But no result. The most wonderful thing is when I dial the code of unsubscription, I get a massage"Dear customer, You are not the subscriber of Missedcall Alert Service. I have told to many call centre executives who's names are as Below Mr. Prateek. Mr. Vishal. Mr. Sumit. Mr. Amit. Mr. Ravi. I am calling continuously from 30 th Nov but no result till now. Please help me sothat i could found my money back. Thank you so much. I will wait for your favorable response.

Company: Airtel(prepaid)
Country: India

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