Airtel Prepaid
Illegal activation of unwanted VAS services

I have 4 airtel numbers,

9892739340

9867278990

9892646370

992725260

Every now and then, AIRTEL activates VAS like Thought of the Day, Joke of the Day, Cricket Alerts, Job Alerts, etc. even when I have asked them 100 times not to do that. Every time, I have to call up the CC for amounts as low as Rs.3/day to stop the services and revert the amount. The CC executives only say a sorry and assure it wont happen again, but my question stays unanswered that why do they do this in the first place.

Recently, the CC executives have become rude enough to tell me that they activated the Job Alerts VAS automatically, which was free for 3 days after which they shall charge me Rs.10. So, it was my duty to deactivate it if I do not require them. I dont understand the logic of they activating it WITHOUT my consent. I do not know what can I do and where should I go to get this resolved. I am tired of complaning and calling the Airtel CC everytime.

Company: Airtel Prepaid
Country: India

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