Airtel Prepaid
Customer care is not bothered

My number is 09955157367 and the sms balance enquiry i.e. *123# is not functioning since last 2 months.

For this i have booked the complaint in customer care as well as in air world. Within last 2 months i have sent 100s of messages but it seems airtel is least bothered about its customers. My problem has not been solved yet because of which i am unable to chesk the balance, my local sms balance and the airtel to airtel local balance which can only be seen through *123#. Every time i dial *123#, i get the result as "not done."

It seems airtel is least interested in customer satisfaction and simply does not believe in providing a good service.

Company: Airtel Prepaid
Country: India

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