Airtel Prepaid
Higher rate of deduction form prepaid vouche

Sir,

i had purchased Rs 330/- prepaid voucher on dated 1.03.2008 and for getting rate redused to Rs 1, a top up of Rs 49 was also done. Upto 3.3.2008 rate per call deducted is @ Rs 1.

From 4.03.2008 rate deducted is Rs 3 per minute. On enquary (1st complaint no-4131000, 2nd complaint no-3031311748700) i got information that rate was increased because on 4.03. Rs 14 was recharged in my account. As on 4.03.2008 more than Rs 200 balace available in my account so there is no reason behind recharge of Rs 14 and actuall it was not done by me. it is the mistake of AIRTEL who wrongly credit Rs 14 in my account and deduct higher rate ie Rs 3 per minutes.

My Mobile No is = 09934586291

Kindly credit the amount charged at higher rate as quickly as possible.

Thanks

shailendra

Company: Airtel Prepaid
Country: India

  <     >