Airtel Prepaid
Deduction of amount with out permission

For the first time, I took Airtel Prepaid service during January (Cell 99592 51642). After that many times I received "ring tones" offer from Airtel that "I you want to down load ring tones at free of cost, then pay Rs 50/&-quot;.

During february I have sent message to Airtel to down load ring tones. They have deducted Rs 50/- from my account and sent message that it is valid only for one month. But within one month period I didn't get any ring tones and the already deducted amount of Rs 50/- is wasted.

Hence, I didn't want to continue with this offer and kept quiet. Now in the month of March, Airtel has sent message that they have deducted Rs 50/- from my account towards renewal of above offer.

It is very frustating to see that with out my consent, how this Airtel people have deducted Rs 50/- from my account and renewed "useless" ring tones offer.

I request the Airtel authorities to return the deducted amount and not to deduct any amount in future with out any request from the user.

Company: Airtel Prepaid
Country: India

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