Airtel Prepaid
Outgoing/incoming facilities withdrawn without any prior intimation

Dear Sir,

I have been registered on 5th of this month and been issued with sim.my mobile is no.9752985141.i have submitted my PAN Card copy, address proof and my ex serviceman id.

On 8th of this month my outgoing and even incoming facility have been withdrawn without any prior intimation. I contacted the retailer yesterday morning in this regard; he said the services would be activated within 24 Hours. But as of now it is not done. Your costumer care executive has not given any proper solution. He is saying that you resubmit your documents.

But why should i? I am working with a multinational company and I need to have my number in serviceable condition at all the time. But here in this case you have blocked even my incoming also.

I have availed your postpaid service for almost 2 years in Andhra pradesh and never faced any kind of problem. And that was the reason I have chosen Airtel again. But you are disappointing me. I was surprised when your custmor care executive has asked that chhattisgarh is a state or district during address verification telephonically by you Bhopal office.

Kindly look into the matter and do the needful as i cant afford this inconvenience anymore.

Regards

T.A.N.RAJU

Company: Airtel Prepaid
Country: India

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