Airtel pre paid
Airtel wrong deduction of charges

pradeep.yadav
04-19-2011
335

Dear Team,

This is with reference to the mobile number 9867234569 and 9892369991. Both this number belongs to me (Pradeep yadav). This is so sad to inform you that there were deduction in both the numbers because of hello tune services. The number 9867234569 was out of service at 4.25 pm (this time is claimed by your executive of activation of hello tune) and my number was activated at 4.56 (As per the recharge time.

On the other hand the number 9892369991 last call was at 11.23 am to 9820672411. and they claim that the customer care was called at 4.25 for activation of hello tune. I tried contacting them but they said speak to supervisor and call was disconnected after some time. Any after several attempts i couldnt get connected

Regards

Pradeep

9892369991

pradeep_yadav2@rdiffmail.com