Airtel/ Pre-paid
Hidden rule and misguide customer by customer care
- 08-18-2008
- 45
After continuous complaint, Airtel unable to solve the query. Nither is solving the problem as per commitement, nor they refund my wrongly recharged payment.
I put complaint on 08/08/08 (complaint no. is 848422900) and then continous to 121. after 12/08/08 message was received when i tried to contact with customer executives that is “Submit your complaint in 130 charcters to 121” and after that not respond. I want my refund or taktime. In this case, Airtel dealter and its executives are culprit, who misguide me that your amount will displayed within 24 hours.
Dear friends, please careful if you choose Airtel, read this complaint before select the Airtel.
Please give the answers of few of my question i.e
1) If card is not activated (even not able to contact with customer care), then how they allowed to recharge option on the deactivated card?
2) Who will give the sufficient details? If customer care executives and dealer also don't know the solution, till the date.
3) Is it the reputed company or any chitfund company?
If anybody's having proper answers or having same problem then give mail at this ID “himanshusharma1975@gmail.com”. I want to stop that type of activities.
Company: Airtel/ Pre-paid
Country: India