Airtel Prepaid
Mobile connection not activated

I lost mobile handset on 15.08.2008 in the evening. 15th, 16th, 17th being holidays, I went their relation center at Lokhandwala, Mumbai on 18.08.2008 and asked for duplicate SIM card for which I had to visit again. I was informed number would be activated within 4 hours. However even after contacting their No.9892098920 several times I am being told to visit their Relation center (at Lokhandawala) to get the number unblocked. I was even informed at 9892098920 that even if complain to higher ups it is okay with them. It is surprising that for a job not properly done by their Relation center, Airtel is not ready to take responsibility by telling them to unblock the number for which they want me to visit the center which is a few miles away by spending my time and money. I also found that staff at 9892098920 are not aware of proper procedure and different solutions were offered without any use. The receipt No.issued by

Relation Center is 30577 dated 18.08.2008 (kanishk Global Solutions)

Company: Airtel Prepaid
Country: India

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