Airtel Prepaid
Didnt get validity as told

Miscellaneous

I recharged my phone with 501rs easy recharge from an airtel dealer nearby on 29 May I had received a message from airtel telling I'll get 445rs talktime in that & 5 months validity.

Since I didnt get the validity & after sending 2-3 sms at 121 but no repsond, I complained on 29th May night, the customer care registered a complaint & told it will be done within 48hrs. After no change I again spoke with customer care on 1st June-again same story, told will be done by 4th June, Finally again on 4th june, another customer care informed me that it will be done by 5th June.

Is this a joke? My phone is not working from last 5 days..Dont we have any other work..we keep getting important calls & should have some mode of communication..Very bad service from Airtel..pathetic..

Please help me out what to be done next or some way!!


Company: Airtel Prepaid
Country: India
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