Airtel prepaid card
Forcible deduction of amount from account

I have an Airtel prepaid card that I purchased in Kolhapur (Maharashtra). Its a lifetime prepaid card. I have to travel to many domestic locations for official business. Presently I am in Baroda (Gujrat). I got a message from Airtel on 17.08.2009 saying that Rs.10/- have been deducted from my account for some sort of subscription. I did not subscribe to any such service and I feel that this is an attempt made by Airtel to earn some extra cash.

The reason I am saying this is that, I have faced this problem every time I am on roaming or in other state. This incident also occurred when I was in Chennai (Tamil Nadu), when I received several SMS from Airtel at 3.00 a.m in the night, with every SMS costing me Rs.1/-.

This means everytime I am on roaming, Airtel activates some schemes on the my number and charges me for them. If I call the customer care, still I am in loss because every outgoing call costs me Rs.1.50/-. So, I am in NO WIN situation everytime this happens and Airtel manages to earn profit.

I bet this happens to many other Airtel customers and Airtel is making huge ..huge profits from this. I would like to sue Airtel for this.

Company: Airtel prepaid card
Country: India

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