Airtel prepaid card
Overcharging

I have purchased a prepaid connection for Rs, 99/- on 14.10.2009 and recharged for Rs. 70/-, but the recharge coupon (for availing the 50 paise 60 paise scheme for one year) have not been activated when contacted the dealer he is telling it has been activated but the customer service of sirtel tells it has not been activated. I am a customer I should get te service at once after payment but I am being shttled here and there is this the service of the airtel company. Another interesting incident I purchased the sim for Rs. 99/- but it is learnt from airtel customer service that the Rs. 99/- plan is valid upto 8.10.2009 and the other other for Rs. 49/- have been started. But the dealer has suppressed the scheme and collected the amount for the old schme (I have seen te card for value 49/- but the dealer told me that it is the old schme and outdated). This matter may be looked into and te balace amount may be converted into top up value.

The mobile number purchased 9971632304

Name of the dealer: M/s. Bundra Communications,

NDMC Market, Kali Bari Marg,

Near Gol Dak Khana

New Delhi - 110 001.

Company: Airtel prepaid card
Country: India

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