Airtel Prepaid Connection
Unnecessary deduction of balance

This is Nitesh Sharma I own an airtel prepaid connection

I had recharged my mobile with a sms voucher on date 09-02-09 of Rs.50 on the number 9893036339, according to the offer of the day, i received recharge of 400 sms valid till march 11 i.e., for 1 month. As i started to send sms on date 22-02-09 my balance started deducting from the main account, instead of getting deducted from the sms account with a charge of 1 Rs./sms. Initially before sending sms on the date 22-02-09 my main account balance was 160.51 after sending sms continuously my main account balance suddenly reduced to 105.51.At an average near about 200 sms (approx) were still present in my airtel sms account.

Then why it started deducting from main account balance?

As a regular customer i want the complete justice to my complaint.

Please take the necessary action as soon as possible.

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Nitesh Sharma

9893036339

Company: Airtel Prepaid Connection
Country: India

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