Airtel Prepaid Connection
Validity reduced from one year to four months

I took two prepaid connections in november.

1. 919793587918.by he name of my mother malti devi.

2. 919793356719.by the name of myself sunil dubey.

I took this by a local dealer: ANUJ INTERPRISES, khamaria, mirzapur, uttar pradesh, india, pin- 221306.

It was told to me that validity is upto one year, and it was also displayed upto nov. 2008 in my mobile. It was also told that every month free 50 minutes will be given to call at local airtel mobile.

But after 3 months in februrary 2008 my validity was reduced upto march only. and the free 50 minutes were given only in the first month not after that.

I made contact with costomer care but they tell that it was a bunle offer sim, an you must take nokia mobile along with the sim then only you will get the benefit. They told that it was fault f your dealer. I said your authorised persons used to activate the sim, and if any unauthorised person is selling your connection in a wrog way then you must take action against them. BUt they told no, we will not take action.

If it is not the responsibility of the airtel to take some action against that dealer?

sunil dubey

mob. 919911776466

Company: Airtel Prepaid Connection
Country: India

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