Airtel prepaid customer
G.P.R.S Non-Functional in Roaming

Sir/Madam

I am facing worst experience on Being a part of Branded company called AIRTEL INDIA.

I had bought a new prepaid connection on 14th sept from Jamshedpur (No. 9199534969) and activated the G.P.R.S Service on 15th Sept. The monthly rental for the activation of G.P.R.S was deducted on 16th Sept only and therafter I am having more than 55 Rs/ balance all the time in my account. And the mobile settings for G.P.R.S i have confirmed to be allright

The connection was working fine over there, i.e in Jharkhad region, But as i came in roaming it never worked any more weather it be U.P or West Bengal, Kolkata. Presently i am in Kolkata, Behala, and from last 10 days i am expressing my problems all over the customer care centers by visiting and calling from park street to jamshedpur, and no one is sorting out the problem but delivering only a consolation that it would start working in few hours, and we will contact u, but none has come true in reality. The park street, Kolkata customer care center has also written a mail regarding my problem to Roaming co-ordinator, but nothing has been done so far. I don't understand what kind of treatment and lip services are given in wonderful made Airtel service providers.

Please have a look on the complain, and help in getting my G.P.R.S working.

Company: Airtel prepaid customer
Country: India

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