Airtel prepaid customer support
Substandard Customer care cente

What kind of Customer Care system Does Airtel have in UP?

The Auto response system is a mess.. Look at the quality of Voice .. The guys are dummys, robots. They open their mouth just to spit out what ever they have been stuffed with in their training... At times they dont even understand the problem... They just pass on from one to another...

I dont know if that's a strategy for discouraging people to use their customer care support, for they think they are leaders and they can afford to have such cost cutting measures..

I was trying to recommend people to switch to airtel But i get VODAPHONE would be a better choice... Its upcomming and willing to provide better services..

Company: Airtel prepaid customer support
Country: India

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