Airtel- prepaid mobile connection
VAS Pack-request for deactivation

I had put in a request for deactivation of the VAS pack in the last week of July vide reference no 0722267474. However, I have neither been able to contact your customer care officer on 121, nor have I received any sms regarding reactivation of the services. Moreover, the subscription for the VAS Pack has not been done on my request either. The customer care of Airtel, I am sorry to say, is PATHETIC. Hope that you deactivate the VAS Pack urgently, if not already done so, and also credit the amount deducted from my account.

Company: Airtel- prepaid mobile connection
Country: India

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