Airtel prepaid serive
Top up amt not credited

Sir,

My prepaid number is 9840748801. On jan 28 i top up my no for Rs 100 using net banking service hdfc Ref # 128135452 but till now my no is not top upped. Rs 100 was reduced in my account. I contacted your customer service 5 time but bad response on your side. I confirmed with hdfc bank they clearly said no wrong on their side. I clearly want to know my status of complaint and what happening on your side? If I call your staff they are disconnecting my call. I terribly unsatisfied with your service and decided to change my and my friends and co-staff air tel network to some other good network

You are not even ready to hear our complaints.

Dont try to cheat us.

I am terribly upset with your worst customer service.

In our office we use airtel post paid service and now due to this incident my co-workers are in plan to change their post paid service to some other good customer service oriented network.

Last word: Better you change your attitude of satisfying customer queries otherwise You may lose valuable customers

Thanks,

Prabha. K

Company: Airtel prepaid serive
Country: India

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