Airtel Services
Bad and illliterate customer care representative and bad postpad services

My Incoming call were barred as amt of 256 was not paid but as creditibility is upto 800 which is taken in advance.

Secondly when in called airtel call center at 10;30 dated 22/01/08 i talked to rajesh shah i told him about my problem but main problem was that he was not able to get what is my problem because he was not able to speak in english and not even to answers my question as i am sure he was not able to understand english.

Than again i called at 10:45 talked to alwin same thing happened.

so i insisted to talked to seniors or manager or any responsible person who can understand english and can try to solve my concern.

But both customer care representative answer were that their is no senior, managers, team leaders or floor walkers around them so they cant transfer their calls.

Plz look into it and hire atleast who can solve customers concern

and who can understand english.

Company: Airtel Services
Country: India

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