Airtel SIM card
Sim card failure

I bought a sim card a more than a month ago from a retail outlet of airtel in mettupalayam (coimbatore)

with deposition of all the documents and photographs and services were given to me on the phone no . as 91-9790639752 after using the sim for amonth suddenly on a day my outgoing calls weere stopped and a prerecorded message was sent that u should deposit the relevant documents and your services will be resumed within 72 hours of depositon of the documents.

for three days i couldn't go to the retail outlet because of my busy schedule and suddenly my incoming were also stoppped . i have three complaints regarding the company:--

1) they should not restore the connection without verification on the very first day on the new sim card

2) the time limit should be extended, what a person is required to do in 72 hours if they have not received the relavent documents.

3) what they are saying to do that is they r supposed to follow ; if they say that the services will be restored in 72 hours of the submission of the documents that should mean the same not that they are going to stop the services in 72 hours if the documents not submitted.

Company: Airtel SIM card
Country: India

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