Airtel WAP
Ecovered even when unsubscribed
- 05-07-2009
- 150
An amount of Rs 20 has been deducted from my prepaid AIRtel A/c 9849853898 onMay6th at 10-40AM immediately I called customer care and informed that I am unsubscribing for the service http//gofun.in and requested not to recover further. Again at 4-40 Pm again one more Rs 20 has been deducted from my account on the same pretext. I called on customer care one Prasanthi spoke and she told that the amount was wrongly deducted and the same will be credited in one hour. After this I received message from Air tel that the amount has been credited. After about 15 minutes the amount of Rs20 was credited and balance updated. BUT AFTER THIS AGAIN RS 20 WAS DEDUCTED I CALLED ON C CARE VENKATESH SPOKE.I don t understand this type recovery when I have already told in the morning itself not to recover any thing and I am unsubscribing.
I request that the amount of Rs 20 charged from my account be credited to my account as I have rwequested in the morning of 06-05-09 and recovery was made in the evening.
Company: Airtel WAP
Country: India