Airtrel (Touchtel) Landline
Poor Service

I have taken 12 airtel landlines out of it 2 are coinbox landlines. I Have given request for change of oneIndia plan on 14th september to one executive whose name is Nagesh. He told me that the plan will be changed from 23rd of this month but even on 24th also the ploan has not been changed.

When I complained about this issue to call centre they have given a false statement stating it has been activated ON 23rd itself and one of the executives came to our premisis and solved the problem even i have requested call centre to have conversation with head of the department and express my grievences to higher authority but they are not willing to do so. And even in landline 4280871 noisy sound persists and the technitians are unable to solve it. This grivences should be addressed as fast as possible and I want higher autority to talk to me on phone In 4280874 they are giving false billing of DSL connection even though it has been canceled long back.

Company: Airtrel (Touchtel) Landline
Country: India

  <     >