Akai
Worst customer service

Its a real pain in buying an akai tv. the so-called appointed akai after-sales service centres are the worst a company can have. its seriously tampering the image of the company. i am from mumbai and the service dealers like hi-tech services, mumbai and unique services, mumbai pay no attention to customers. a technician promising to come in 2 hrs time doesnt have the courtesy to call even after 2 days. is this customer service??? it is the parent company's duty to ensure the quality of dealers that are appointed. i hope the problem is addressed here soon and i request people to think 'n' number of times before buying an akai product.

Company: Akai
Country: India

  <     >